Health Care Partnerships Program Assistant

About Project Bread

Project Bread is the leading statewide organization committed to preventing and ending hunger in Massachusetts. While providing immediate relief to those who are hungry today, we also work to prevent and ultimately end hunger by prioritizing programs that are proven to break the cycle of poverty and advocating for systemic solutions. We recognize that hunger is both a consequence and perpetuating agent of economic inequity and health disparities.

Project Bread is a vibrant organization with a deep commitment to creating positive social change. We work in a fast-paced environment that values learning and an entrepreneurial approach. Knowing its importance to the success of our work, Project Bread is committed to diversity and inclusion, and we aspire to build a diverse staff team and community, including groups that are traditionally underrepresented among our sector leadership. We strongly encourage people of all backgrounds to apply. Please be sure to submit your resume and a thoughtful cover letter that explains your interest in the role and our organization.

About Flexible Services

The Commonwealth of Massachusetts received a five-year waiver from the Centers for Medicaid and Medicare to improve the ways in which MassHealth provides care to its members. This waiver led to the establishment of a pilot Flexible Services Program.  Through the Flexible Services Program, Accountable Care Organizations may pay for health-related nutrition and housing supports as part of their strategy to address social determinants of health.

Project Bread is an approved nutrition service provider for the ACO Community Care Cooperative.  In this role we will receive referrals and provide nutritional services to members from 14 health centers across Boston and Central Massachusetts. To assist us in meeting our mission, Project Bread is seeking a Program Assistant to join the health care partnerships team.

Supervisor: Director of Health Care Partnerships

Role: The Health Care Partnerships Program Assistant will play an essential role in supporting the flexible services program. Nutrition Services Coordinators will speak with clients referred to us by our health care partners and determine which goods and services are needed. The Program Assistant will then fulfill service orders to ensure that clients receive the needed items.  Additionally, the Program Assistant will speak with clients upon completion of the program to assess their experience with Project Bread and the program’s impact on food security.

Primary Responsibilities:

• Fulfill orders for kitchen supplies and have them shipped directly to clients
• Fulfill orders for refrigerators and have them shipped directly to clients
• Provide assistance to clients with transportation services
• Conduct phone surveys with approximately 50 clients per month
• Answer phone calls and emails from clients of the flexible services program
• Perform other related tasks as needed.

Organizational Responsibilities and/or Secondary Responsibilities:

• Participate in the annual Walk for Hunger, including working as event staff the weekend of the Walk, attending pre-Walk events as assigned, and supporting Walk for Hunger fundraising efforts.
• Provide administrative support to other Project Bread departments as needed.
• Participate in organization-wide events and meetings and perform other program duties as assigned.

Qualifications/Experience/Attributes:

There are innumerable ways to learn, grow, and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. That said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.

• Attention to detail
• Strong organizational skills
• Ability to manage multiple tasks simultaneously
• High school diploma with 3+ years of experience
• Database experience (Salesforce preferred)
• Strong written and oral communication skills
• Experience working in diverse environments with people of different backgrounds
• Customer service, public service preferred
• Ability to multi-task and work in a fast-paced environment
• Sense of humor
• Ability to speak Spanish (preferred)

We will begin reviewing applications on January 4th.  We accept applications on a rolling basis until the position is filled.

Please submit resume and cover letter, in MS Word or PDF format, to jobs@projectbread.org.

Project Bread is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services. Knowing its importance to the success of our work, Project Bread is committed to diversity and inclusion, and we aspire to build a diverse staff team and community, including groups that are traditionally underrepresented among our sector leadership. Please email jobs@projectbread.org if you would like to request special accommodations during the interview process.